I. Minimum Connecting Time (MCT) of Transfer
Our minimum transfer time is 120 minutes at each airport in principle while the minimum connecting time of transfer at an airport providing the transfer service is below:
|Beijing Capital International Airport||60 minutes|
|Xi An Xianyang International Airport||90 minutes|
|Urumqi Diwopu International Airport||90 minutes|
|Tianjin Binhai International Airport||90 minutes|
|Hohhot Baita International Airport||90 minutes|
|Kunming Changshui International Airport||90 minutes|
|Zhengzhou Xinzheng International Airport||90 minutes|
|Chongqing Jiangbei International Airport||90 minutes|
II. Same-Day Transfer Service
If transferring via Beijing, Tianjin, Xi'an, Urumqi, Hohhot, Zhengzhou, Kunming or Chongqing and having performed the through check-in procedure at the departure station, the same-day transfer passenger will go to the transfer counter of airline under HNA Group to go through confirmation procedure for next segment by virtue of the transfer sign or under the guidance of staff after deplaning, and then head for the waiting area for rest and wait for boarding (Hohhot Baita International Airport provides the transfer lounge service).
If failing to perform procedures of through check-in and through-check baggage to destination at the departure station, the same-day transfer passenger will head for the arrival hall to claim the checked baggage after deplaning, and then go to the departure hall to go through check-in procedure for next segment.
III. Accommodation Service for Overnight Transfer
If transferring via Beijing, Tianjin, Xi'an, Urumqi, Hohhot, Zhengzhou or Chongqing, no matter in a transfer flight of Tianjin Airlines or a cross-airline transfer flight between Tianjin Airlines and another airline under HNA Group and satisfying overnight accommodation standards, the transfer passenger can enjoy the accommodation service for overnight transfer.
If transferring via Beijing, Tianjin, Xi'an, Urumqi, Hohhot, Zhengzhou or Chongqing and satisfying overnight accommodation standards, the transfer passenger will go to the transfer counter of airline under HNA Group to go through free accommodation formalities by virtue of the transfer sign or under the guidance of staff after deplaning, head for the arrival hall to claim the checked baggage (if any), and then go to the hotel under the arrangement of staff.
Stopover time requirement for provision of free accommodation service: Free accommodation support service is provided for the connecting-flight passenger (domestic-domestic) who arrives at 00:00-06:00 with a connecting time of over 6 hours (inclusive) on the day and will transfer next day at one of airports mentioned above, however, the connecting segment on the passenger ticket shall be booked in the same Passenger Name Record and meal expense and other incidentals shall be borne by the passenger.
Class G passengers in group who transfer via Hohhot, Zhengzhou or Chongqing can enjoy free overnight accommodation, but the service must be reserved in advance by the travel agent.
IV. Transfer Service Information
For product consulting and sales, please call 24-hour service hotline: (86 10) 95350 for Tianjin Airlines, (86 898) 95339 for Hainan Airlines, (86 10) 95326 for Lucky Air, (86 10) 95375 for Capital Airlines; for transfer questions about any transfer station below, please contact the transfer counter of airport for consulting:
|Transfer airport||Location of transfer counter||Transfer service call|
|Xi An Xianyang International Airport||Near Baggage Claim Area on F1, T2 Terminal||(86 29) 88797806/
(86 29) 88797803
|Urumqi Diwopu International Airport||Near Baggage Claim Area on F1, T2 Terminal (T2)/Baggage Claim Area on F1, T1 Terminal (T1)||(86 991) 3807913(T2 Hainan Airlines counter)/
(86 991) 3808305(T1 Tianjin Airlines counter)
|Tianjin Binhai International Airport||(86 22) 59099315|
|Hohhot Baita International Airport||West of No. 9 Lounge Bridge Gate, Arrival Level||(86 471) 4941020|
|Kunming Changshui International Airport||Domestic Baggage-exclusive Transfer Counter, F1, West Concourse/Domestic Baggage-inclusive Transfer Counter, FB1, Grand Concourse||(86 871) 67083402|
|Zhengzhou Xinzheng International Airport||Transfer Service Counter, Domestic Arrival Hall||(86 371) 68519009|
|Chongqing Jiangbei International Airport||Arrival Level, T3 Terminal, Chongqing Jiangbei International Airport (same-day transfer)/ Airport Tourist Distributing Center (overnight transfer)||(86 23) 67153218/
(86 23) 67155274/
(86 23) 67153699