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International Transfer

Tips:
1.Transfer services are not available for international flights between PRC and any other country or region(e.g. if you travel from Tianjin to Melbourne via Chongqing, you need to check-in twice and your luggage will not be transport directly from Tianjin to Melbourne)

2.Tianjin Airlines do not provide transfer service in the Airports outside People's Republic of China currently. (e.g. if you travel from Chongqing to Brisbane via Melbourne, transfer services are not available at the airport in Melbourne)

3.You need to pick up your checked luggage in the arrival hall after disembarking and check-in for the connect flight in the departure hall. Please leave enough transfer time while booking your ticket.

Transfer in Tianjin

Tips: A Tianjin Airlines transfer ticket refers to a ticket for a connecting flight where there are two (or more) segments carried by Tianjin Airlines. Where connecting flights have the same Passenger Name Record(PNR).

Transfer Type MCT
Domestic to International 120 minutes
International to Domestic 120 minutes
International to International 120 minutes

From domestic flight to international flight

When you arrive at Tianjin Airport T2 Domestic Terminal, please pick up your checked baggage (for VIP / CIP passengers, international flights first class / business class passengers, or emergency transfer passengers with transfer time less than 2 hours, we provide ground guide service), and then please go to Tianjin Airport T1 International Terminal departure hall for the connecting international/Hong Kong/Macao/Taiwan flight check-in procedure, after the check-in, please pass the CIQ check, Customs check, border check and security check, then wait for boarding.

From international flight to domestic flight

When you arrive at Tianjin Airport T1 International Terminal, please pick up your checked baggage and complete your Customs clearance (for VIP / CIP passengers, international flights first class / business class passengers, or emergency transfer passengers with transfer time less than 2 hours, we provide ground guide service), and then please go to Tianjin Airport T2 Domestic Terminal departure hall for the connecting domestic flight check-in procedure, after the check-in, please pass the security check, then wait for boarding.

From international flight to international flight

When you arrive at Tianjin Airport T1 International Terminal, please pick up your checked baggage and complete your Customs clearance (for VIP / CIP passengers, international flights first class / business class passengers, or emergency transfer passengers with transfer time less than 2 hours, we provide ground guide service), and then please go to Tianjin Airport T1 International Terminal departure hall for the connecting international/Hong Kong /Macao /Taiwan flight check-in procedure, after the check-in, please pass the CIQ check, Customs check, border check and security check, then wait for boarding.

From domestic flight to international flight

When you arrive at the Tianjin Airport T2 Domestic Terminal, please pick up your checked baggage (if any), and follow the Transfer Indicator or instructions from our Staff to the Tianjin Airlines Transfer Counter to complete the accommodation procedure of your transit hotel, then take the shuttle bus or taxi to the hotel for rest (The taxi invoice can be reimbursed).

Please arrive at the Tianjin Airport T1 International Terminal departure hall at least 150 minutes before the depart time for connecting international/Hong Kong/ Macao/Taiwan flight check-in procedure, after the check-in, please pass the CIQ check, Customs check, border check and security check, then wait for boarding.

From international flight to domestic flight

When you arrive at Tianjin Airport T1 International Terminal, please pick up your checked baggage and complete your Customs clearance, then follow the Transfer Indicator or instructions from our Staff to the Tianjin Airlines Transfer Counter to complete the accommodation procedure of your transit hotel, and take the shuttle bus or taxi to the hotel for rest (The taxi invoice can be reimbursed).

Please arrive at the Tianjin Airport T2 Domestic Terminal departure hall at least 120 minutes before the depart time for connecting domestic flight check-in procedure, then pass the security check, and wait for boarding.

From international flight to international flight

When you arrive at Tianjin Airport T1 International Terminal, please pick up your checked baggage and complete your Customs clearance, then follow the Transfer Indicator or instructions from our Staff to the Tianjin Airlines Transfer Counter to complete the accommodation procedure of your transit hotel, and take the shuttle bus or taxi to the hotel for rest (The taxi invoice can be reimbursed).

Please arrive at the Tianjin Airport T1 International terminal departure hall at least 150 minutes before the depart time for connecting international/Hong Kong/ Macao/Taiwan flight check-in procedure, after the check-in, please pass the CIQ check, Customs check, border check and security check, then wait for boarding.

Transfer Accommodation Service Standard

Transfer Accommodation Service Standard
Passenger Type Asia Routes Europe/America/Africa/Oceania Routes
VIP 4-star hotel standard room,1 person per room 5-star hotel standard room,1 person per room
CIP, Fortune Wings Platinum, Gold and Silver Card members 4-star (or the same level) hotel standard room,1 person per room
F/C Passengers(First or Business Class passengers in the international segment with both segments carried by Tianjin Airlines)) 4-star hotel standard room,1 person/room 5-star hotel standard room,1 person/room
Economy Class passengers 3-star hotel standard room,2 persons/room

Note:1. When your ticket class level and identity are overlapped, the higher-level hotel accommodation service to which you are entitled will prevail.

2. If you require higher our accommodation standard, we can meet your requirements, but you need to pay the difference between the accommodations by yourself.

3. Any child under the age of 12 shall live with parents together in extra bed instead of enjoying the room alone; for the economy class passengers in the same flight, in case of single man or woman, he/she shall enjoy a room alone.

4. If your standard-level hotel is unavailable due to full occupancy, decoration or other reasons, and the higher-level hotel is available, we will arrange for you a higher level hotel accommodation; if both the standard level and high level hotels are unavailable, we will arrange a lower level hotel accommodation for you.

Transfer in Xi'an

Tips: A Tianjin Airlines transfer ticket refers to a ticket for a connecting flight where there are two (or more) segments carried by Tianjin Airlines. Where connecting flights have the same Passenger Name Record(PNR).

Transfer Type MCT
Domestic to International 120 minutes
International to Domestic 120 minutes
International to International 120 minutes

From domestic flight to international flight

When you arrive at Xi'an Airport T2 Domestic Terminal, please pick up your checked baggage (for VIP/CIP passengers, international flights first class/business class passengers, or emergency transfer passengers with transfer time less than 2 hours, we provide ground guide service), and then please go to Xi'an Airport T3 International Terminal departure hall for the connecting international/Hong Kong/Macao/Taiwan flight check-in procedure, and then please pass the CIQ check, Customs check, border check and security check, then wait for boarding.

From international flight to domestic flight

When you arrive at Xi'an Airport T3 International Terminal, please pick up your checked baggage and complete your Customs clearance (for VIP / CIP passengers, international flights first class / business class passengers, or emergency transfer passengers with transfer time less than 2 hours, we provide ground guide service), and then please go to Xi'an Airport T2 Domestic Terminal for the connecting domestic flight check-in procedure, after check-in, please pass the security check, then wait for boarding.

From international flight to international flight

When you arrived at Xi'an Airport T3 International Terminal, please pick up your checked baggage and complete your Customs clearance (for VIP / CIP passengers, international flights first class / business class passengers, or emergency transfer passengers with transfer time less than 2 hours, we provide ground guide service), and then please go to Xi'an Airport T3 International Terminal departure hall for the connecting international/Hong Kong/Macao/Taiwan flight check-in procedure, after the check-in, please pass the CIQ check, Customs check, border check and security check, then wait for boarding.

From domestic flight to international flight

When you arrive at the Xi'an Airport T2 Domestic Terminal, please pick up your checked baggage (if any) , and follow the Transfer Indicator or instructions from our Staff to the Tianjin Airlines Transfer Counter to complete the accommodation procedure of your transit hotel, then take the shuttle bus to the hotel for rest.

Please arrive at the Xi'an Airport T3 International Terminal departure hall at least 150 minutes before the depart time for connecting international/Hong Kong/ Macao/Taiwan flight check-in procedure, after the check-in, please pass the CIQ check, Customs check, border check and security check, then wait for boarding.

From international flight to domestic flight

When you arrive at Xi'an Airport T3 International Terminal, please pick up your checked baggage and complete your Customs clearance, then follow the Transfer Indicator or instructions from our Staff to the Tianjin Airlines Transfer Counter to complete the accommodation procedure of your transit hotel, and take the shuttle bus to the hotel for rest.

Please arrive at the Xi'an Airport T2 Domestic Terminal departure hall at least 120 minutes before the depart time for connecting domestic flight check-in procedure, then pass the security check, and wait for boarding.

From international flight to international flight

When you arrive at Xi'an Airport T3 International Terminal, please pick up your checked baggage and complete your Customs clearance, then follow the Transfer Indicator or instructions from our Staff to the Tianjin Airlines Transfer Counter to complete the accommodation procedure of your transit hotel, and take the shuttle bus to the hotel for rest.

Please arrive at the Xi'an Airport T3 International Terminal departure hall at least 150 minutes before the depart time for connecting international/Hong Kong/ Macao/Taiwan flight check-in procedure, after the check-in, please pass the CIQ check, Customs check, border check and security check, then wait for boarding.

Transfer Accommodation Service Standard

Transfer Accommodation Service Standard
Passenger Type Asia Routes Europe/America/Africa/Oceania Routes
VIP 4-star hotel standard room,1 person per room 5-star hotel standard room,1 person per room
CIP, Fortune Wings Platinum, Gold and Silver Card members 4-star (or the same level) hotel standard room,1 person per room
F/C Passengers(First or Business Class passengers in the international segment with both segments carried by Tianjin Airlines) 4-star hotel standard room,1 person/room 5-star hotel standard room,1 person/room
Economy Class passengers 3-star hotel standard room,2 persons/room

Note:1. When your ticket class level and identity are overlapped, the higher-level hotel accommodation service to which you are entitled will prevail.

2. If you require higher accommodation standard, we can meet your requirements, but you need to pay the difference between the accommodations by yourself.

3. Any child under the age of 12 shall live with parents together in extra bed instead of enjoying the room alone; for the economy class passengers in the same flight, in case of single man or woman, he/she shall enjoy a room alone.

4. If your standard-level hotel is unavailable due to full occupancy, decoration or other reasons, and the higher-level hotel is available, we will arrange for you a higher level hotel accommodation; if both the standard level and high level hotels are unavailable, we will arrange a lower level hotel accommodation for you.

Transit in Zhengzhou

Warm Reminders: The transit joint-way ticket of Tianjin Airlines means that the passenger takes Tianjin Airlines for the international segment, transits in Zhengzhou and then takes the airlines subordinate to Hainan Airlines Group (such as Tianjin Airlines, Hainan Airlines, Lucky Air, West Air, Capital Airlines, GX Airlines, Urumqi Air, Fuzhou Airlines, Air Changan, Suparna Airlines, etc.) for the domestic segment. Both of the two segments have the same ticket number (or consecutive ticket number).

Type of Transit Flights Minimum Connection Time
Domestic - International/HK, Macao and Taiwan 120 minutes
International/HK, Macao and Taiwan - Domestic 120 minutes
International/HK, Macao and Taiwan - International/HK, Macao and Taiwan 120 minutes

For transit passengers with transit time from 2 hours to 6 hours, Zhengzhou Airport provides free relaxation service in the transit service area. The service area for transit passengers also supplies distinguished services including free tea, beverages, snacks, temporary rest, wireless network, computers and televisions, etc. Lunch and supper are provided for free as well.

For overnight transit passengers on the next day with flight connection time over 6 hours (included) and within 24 hours (included), the connection time is calculated from your actual landing time to the departure time of the transit flight on the next day.

Flight Transit Accommodation Service Standard

Accommodation Standard for Passengers Transited in Zhengzhou
Passenger Type Passengers of the international flights self-run by our company who transit in Zhengzhou
VIP, CIP, Fortune Wings Club Platinum Card, Gold Card, Silver Card and Business Class Passengers Standard room of 5-star/4-star hotel or equivalent, 1 person/room
Economy Class Passengers Standard room of 3-star hotel, 2 persons/room

Notes: 1. In time of overlap of your class level and your passenger type, we will provide you with the hotel accommodation of the highest rating that you deserve.

2. If your requirement exceeds the above accommodation standard, we can help you, but the accommodation price difference shall be supplemented at your own cost by your own settlement.

3. No single room is arranged for children under the age of 12 who shall live with their parents and extra beds are provided; in case of one man and one woman left among economy class passengers of the same flight, we will arrange according to the 1 person/room standard.

4. If the hotel that you deserved is unavailable due to full occupation, decoration or other reasons, while there are vacant rooms in the hotel of one rating higher, then we will provide you with this hotel. Only under the circumstance that hotels of the same rating/one rating higher are all unavailable for accommodation, the hotel of one rating lower will be arranged for you.

5. The hotels arranged for the transit passengers of economy class are provided by Zhengzhou Airport. Hotels for business class passengers and high-end passengers are provided by Tianjin Airlines.

VIP/CIP Passengers, Business Class Passengers of International Flights, Fortune Wings Club Platinum Card/Gold Card/Silver Card Passengers:

Your transit accommodation service is provided by Tianjin Airlines, and Tianjin Airlines will book accommodation hotels for you in advance.

When the former flight that you take arrives at the terminal of Zhengzhou Airport, the hotel will contact you via phone and arrange the pickup service for you. After claiming the luggage, you will be picked up to the hotel for transacting check-in then.

Economy Class Passengers:

If you are an economy class individual passenger booking your ticket via Tianjin Airlines official website, overseas websites, WeChat, APP, various online ticket sales platforms or authorized agents of Tianjin Airlines, and you need accommodation services after your ticket meets the accommodation conditions, please call Tianjin Airlines Call Center for application at 95350 before 12 o’clock (not included) on the former day before your flight takes off (overseas passengers can call Tianjin Airlines Overseas Customer Service Hotline at +86 10 95350). If you buy transit passenger ticket after 12 o’clock on the former day before your flight takes off, Tianjin Airlines cannot reserve accommodation service on behalf of you.

If you are a passenger of the economy class group, the accommodation service needs to be booked by the ticket issuance unit at Zhengzhou Airport.

The accommodation service for economy class passengers is provided by Zhengzhou Airport. Our company only assist reservation of accommodation service for economy class individual passengers. If you have further questions, please call Zhengzhou Airport Transit Service Phone at 0371-58517615.

Transfer in Chongqing

Warm Reminders: The transit joint-way ticket of Tianjin Airlines means that the passenger takes Tianjin Airlines for the international segment, transits in Chongqing and then takes the airlines subordinate to Hainan Airlines Group (such as Tianjin Airlines, Hainan Airlines, Lucky Air, West Air, Capital Airlines, GX Airlines, Urumqi Air, Fuzhou Airlines, Air Changan, Suparna Airlines, etc.) for the domestic segment. Both of the two segments have the same ticket number (or consecutive ticket number).

Transfer type Minimum connecting time in the same terminal building Minimum connecting time between the T2 and T3 terminal buildings
Domestic to International 120 minutes 150 minutes
International to Domestic 120 minutes 150 minutes
International to International 120 minutes 150 minutes
* The maximum transit connection time is controlled within 24 hours in principle. If normal connection cannot be made within 24 hours due to flight schedule, then connection within 72 hours is valid.

1) The passenger of International/HK, Macao and Taiwan flight who transits in Jiangbei Airport by overnight with the transit connection time over 6 hours (included) and within 72 hours (included) (taking the 6 o’clock of next day as the overnight standard) can enjoy at most two overnights’ accommodation service and pickup service on the first night as well as drop-off service before boarding (between the hotel and the airport) for free;

2) The passenger of International/HK, Macao and Taiwan flight who transits in Jiangbei Airport on the very day with the transit connection time over 6 hours (included) (taking the 6 o’clock of next day as the overnight standard) can enjoy one-night accommodation, pickup and drop-off service (between the hotel and the airport) for free;

3) Accommodation Hotel Standard

Accommodation Standard for Passengers Transited in Chongqing
Passenger Type Passenger who transfers for the self-operated international flight of Tianjin Airlines in Chongqing
VIP, CIP, Fortune Wings Club Platinum Card, Gold Card, Silver Card and Business Class Passengers Standard room of 4-star hotel or equivalent, 1 person/room
Economy class passengers Standard room of 3-star hotel, 2 persons/room

Notes: 1. In principle, we provide accommodation for you in accordance with the order from high to low based on your card type and hotel rating.

2. In time of overlap of your class level and your passenger type, we will provide you with the hotel accommodation of the highest rating that you deserve.

3. If your requirement exceeds the above accommodation standard, we can help you, but the accommodation price difference shall be supplemented at your own cost by your own settlement.

4. No single room is arranged for children under the age of 12, who shall live with their parents and extra beds are provided; in case of one man and one woman left among economy class passengers of the same flight, we will arrange according to the 1 person/room.

5. If the hotel that you deserved is unavailable due to full occupation, decoration or other reasons, while there are vacant rooms in another hotel of one rating higher, then we will provide you with this hotel. Only under the circumstance that hotels of the same rating/one rating higher are all unavailable for accommodation, the hotel of one rating lower will be arranged for you.

6. The hotels arranged for the transit passengers of economy class depend on the transit products of Chongqing Airport and the hotels who sign economy class agreement with our company. Hotels for passengers of the other two classes and high-end passengers are provided by Tianjin Airlines.

1) Transit on the very day within 6 hours

When the former flight that you take arrives at the terminal of Chongqing Airport, please claim your luggage by yourself, after which, you can enter into the dedicated VIP lounge for a rest; please arrive at the terminal at least 150 minutes before the departure of the follow-up flight, then check in, pass the security inspection, wait for boarding and board by yourself.

2) Accommodation arrangement for passengers conforming to the accommodation service standard

When the former flight that you take arrives at the terminal of Chongqing Airport, the hotel will contact you via phone and arrange the pickup service for you. After claiming the luggage, you will be picked up to the hotel for transacting check-in then; please arrive at the terminal at least 150 minutes before the departure of the follow-up flight, then check in, pass through the security inspection, wait for boarding and board by yourself.

1) Transit on the very day within 6 hours

Please claim your luggage by yourself after the former flight that you take arrives at the terminal of Chongqing Airport, and arrive at the terminal at least 150 minutes before the departure of the follow-up flight, then check in, pass through the security inspection, wait for boarding and board by yourself.

2) Accommodation arrangement for passengers conforming to the accommodation service standard

If you are an economy class individual passenger booking your ticket via Tianjin Airlines official website, overseas websites, WeChat, APP, various online ticket sales platforms or authorized agents of Tianjin Airlines, and you need accommodation services after your ticket meets the accommodation conditions, please call Tianjin Airlines Call Center at 95350 before 12 o’clock (not included) on the former day before your flight takes off (overseas passengers can call Tianjin Airlines Overseas Customer Service Hotline at +86 10 95350), so as to accomplish booking of the transit ticket and application of accommodation reservation. If you book overnight accommodation service after 12 o’clock on the former day before your flight takes off, Tianjin Airlines cannot reserve accommodation service on behalf of you. For self-booking, please log in the official website of Chongqing Airport and finish accommodation reservation via the transit service booking system on the top right corner of the website before 18 o’clock (not included) on the former day before your flight takes off. Please note that the accommodation hotel reservation is regarded as successful only after the order is reviewed and approved.

If you are a passenger of the economy class group, the accommodation service needs to be booked on the official website of Chongqing Airport with assistance from the ticket issuance unit. Please note that the accommodation hotel reservation is regarded as successful only after the order is reviewed and approved.

Please arrive at the terminal at least 150 minutes before the departure of your follow-up flight, get the boarding pass of the follow-up flight and go through the luggage check-in procedure so as to check in, pass through the security inspect, wait for boarding and board by yourself.

The free accommodation service for passengers who satisfy the service conditions of Chongqing Airport shall be provided by Chongqing Airport. For detailed information on the accommodation service and rules, you can consult via contacting the Marketing Department of Chongqing Airport at 023-67152345/67155983, or through the 24-hour know-all service hotline of Chongqing Airport at 023-966666.

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